This privacy notice discloses the privacy practices for www.securesmileteeth.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
* See what data we have about you, if any.
* Change/correct any data we have about you.
* Have us delete any data we have about you.
* Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We accept returns within 60 days of confirmed delivery with our Satisfaction Guarantee! Teeth that are sent back new and unopened will be subject to a $10.00 restocking fee. Teeth that are sent back opened or used will be subject to a $15.00 processing fee. Opened tubes of denture adhesive or used beads are non refundable. Original shipping and handling, return shipping fees and order phone convenience fees are non-refundable. Orders sent back after the 60 day return period will be refused.
There is $5 fee to cancel an order after it has been placed. If your order is returned by USPS due to an address error not caused by us, a regular return will be processed or you may pay shipping again to reship the order.
Note: We do not accept returns if you order the Upper & Lower Teeth in the same order.
Due to the nature of our products, we do not provide a warranty or free replacements in the event you damage the product while molding, fitting or filing or with daily usage. We do not accept returns on broken teeth. Each item is inspected multiple times to ensure you receive an intact product. Please use extreme caution while molding and filing the teeth to prevent any damage.
We find customers who call the fitting line for their over the phone fitting when they receive their order to have more success with the Secure Smile.
Orders may be returned within 60 days of confirmed delivery to: SST RMA 49075 312 Harriet Ave Lansing, Mi 48917